Shipping & Returns

All of our products are made to order, carefully prepared and produced specifically for you. For this reason, we are unable to accept returns or exchanges due to change of mind or ordering errors.

Your satisfaction matters to us.
If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery via WhatsApp or Instagram DM, and we’ll be happy to assist and resolve the issue as quickly as possible.

To help us review the case efficiently, we may request:

  • Clear photos of the product

  • Photos of the packaging

  • Your order number

Once confirmed, we will arrange a replacement or an appropriate solution.